Space Creatives – Terms & Conditions of Hire
Definitions
Client refers to the organisation, centre, school, council or business engaging Space Creatives for services.
Space Creatives refers to the Owner and supplier of all equipment.
Equipment includes all items that are hired and collected by the client or delivered by Space Creatives to the Client whether or not the items have been paid for.
All Equipment remains the property of Space Creatives at all times.
Disclaimer & Liability
The Client accepts full responsibility for the safe use of the hire equipment.
The Client agrees to indemnify and release Space Creatives from any claims, damages, injuries, losses or expenses arising directly or indirectly from the use of the Equipment, except where caused by proven negligence of Space Creatives staff.
Conditions of Hire
a. General Obligations
The Client acknowledges that Equipment is supplied in good working order and must be returned or handed back in the same condition.
The Client must not modify, alter or relocate Equipment without written approval from Space Creatives.
Any Equipment lost, damaged, stolen or returned in an unusable condition will be charged at full replacement value.
b. Delivery, Installation & Removal
Once Space Creatives has delivered the Equipment or the Client has collected the Equipment, it is the responsibility of the Client to handle and operate the Equipment in a proper, safe and careful manner and only for the purpose and capacity for which it was designed. It is also the responsibility of the Client upon collection of the Equipment to check the condition, suitability and fitness for the purpose to which the Client requires the Equipment and on accepting the Equipment releases the Owner of any obligation or responsibility and control over the security, manner of use, operation and maintenance of the Equipment until it has been returned to the Owner.
If the Client is collecting the equipment, it is the responsibility of the Client to load and unload their own vehicle, please ensure you have a vehicle large enough to transport everything for your event. WE WILL NOT LOAD or UNLOAD YOUR VEICHLE. Please also ensure you have packing to protect any furniture and tiedowns for bulky items.
Use of Equipment
Equipment must be used only for its intended purpose.
If any Equipment develops a fault, the Client must immediately cease use and contact Space Creatives.
The Client must not sub‑hire, loan or relocate Equipment to another venue.
Payment, Refunds & Cancellations
a. Cancellations
Cancellations made within 7 working days of the hire date will be charged at the full agreed rate.
Cancellations within 24 hours of hire date will incur full activation fees plus any transport or labour costs already incurred.
b. Payment Terms
Full payment is due by the date specified on the invoice.
Space Creatives reserves the right to charge for any damage, loss or additional cleaning required after hiring of any equipment.
Payment may be made via bank transfer, or cash.
c. Bonds & Security
A refundable bond may be required for hiring of equipment.
Any damage or loss will be deducted from the bond; if the bond does not cover the full amount, the Client will be invoiced for the balance.
Privacy & Confidentiality
Space Creatives respects the privacy of all Clients.
Personal information is collected solely for the purpose of delivering services and will not be shared, sold or disclosed unless required by law.
Acceptance of Terms
By confirming a booking, paying a deposit, or accepting delivery/installation of Equipment, the Client acknowledges and agrees to these Terms & Conditions.